Navigating the Veracross Parent Portal

Topics:

Logging into Veracross

Navigating the Parent Hub

Navigating the Campus Hub

Understanding & Subscribing to Veracross Calendars

Updating Household Profile

Managing Messages

Reporting Absences

Adding the parent portal to mobile device

Directories

Quick Links

Important Documents

Veracross is Cincinnati Hills Christian Academy’s secure, centralized hub for accessing important information about your child’s school experience. Through the Parent Portal, you can view academic records, schedules, attendance, assignments, calendars, and other information relevant to your family. The resources below are designed to help you navigate Veracross with confidence and make the most of the features and information available to you.

Logging into Veracross

Login access to Veracross can be found at https://portals.veracross.com/chca/login, https://portals.veracross.com/chca/parent.org/parents, or from the CHCA website, under “Portals”.
If you cannot remember your username or password, please click the “Forgot username or password?” link to reset
For optimal use, please use Google Chrome or Mozilla Firefox browsers, not Internet Explorer

Programs

Quick access to CHCA programs available to your student. This area will rotate links to programs that become available during the school year.

Summer Camps: Details about summer camps available at CHCA
Fine Arts Portal: Links to the Fine Arts Portal page which contains information/links for upcoming performances, arts related activities, Friends of Fine arts volunteer opportunities, sponsorships, Lindner Theater Name a Seat, and the Fine Arts Connection – the Fine Arts newsletter.
Athletics: Links to the Athletics website, https://chcaeagles.com/ which contains information about all athletics activies.
Activities & Clubs: Links to the Extracurricular Activities page which contains information about CHCA extracurricular activities and registration information.

Campus Pages

No need to search for the right building. Veracross automatically filters the content you see, so you’ll only view information relevant to your student.

On the left, you’ll find a link to your student’s campus page.
On the right, you’ll see the weekly campus newsletter, keeping you up to date on events, announcements, and more.

Quick Links

Convenient access to commonly used links:

Magnus Health: Health information for your student(s).
Final Forms: Manages and tracks athletic registration, student-athlete eligibility, and medical compliance.
Student Billing: Information regarding FACTS Tuition Management, CHCA’s student billing service. Also contains link to create a FACTS Tuition Management login.
FACTS Tuition Management: direct link to CHCA’s student billing service.
Update Household Profile: Handy link to the Veracross Household profile page. See Updating Household Profile on this page for details.
Opt out of Directory Publication: Easy access to update your directory preferences.

My Students

This section displays your student(s) along with their photo and name (photos have been removed here for privacy). By hovering over your student’s photo, you can view their Person ID—an important number used for systems such as UltraCamp, PaySchools, and FACTS.

Use the Classes & Reports tab to explore your student’s schedule, attendance, report cards, and more.

Classes: view your student’s current classes and their current class schedule
Historical academic reports: past report cards.
Attendance: current attendance information.

Calendars

At the bottom of your portal homepage, you’ll find several helpful calendar options. See Using Veracross Calendars for detailed information about each available calendar.

Upcoming Events: Lists upcoming all school events.
2026-2027 School Calendar: a downloadable .pdf including:
- first and last days of school
- holidays
- in-service days
- early dismissals
- and more.
Household Calendar: The most important one for the upcoming school year is the Household Calendar. This shows events specific to your student(s) and can be viewed in a convenient 7-day preview right on the homepage. For a more detailed look, simply click the View Household Calendar button.
7 day overview: shows events related to your students for the upcoming week.
Convenient links to:
- Household calendar
- All School calendar
- Athletics calendar
- Subscribing to calendars

Navigating the Parent Hub

Header Image

During the school year, the header image will link directly to your building’s weekly newsletter. Unlike past versions, these newsletters are now dynamic and live, meaning you can check them throughout the week for the latest updates and announcements.

Daily Information

From lunch menus to the report absence form, this section offers quick access to commonly used tools and information.

Lunch Menu: view your student’s lunch menu for the month
Daily Schedules
Bell & Location Schedule (MSL only)
Lunch Order Form (ECLC only)

Transportation

Here you will find campus specific transportation information:

Pick Up and Drop Off instructions:
Other Transportation Information: provides all transportation related information including a list of the school districts that provide transportation to/from CHCA
Student Parking: provides information for student parking as well as a link to purchase a parking pass.

Academic Resources

This section is packed with essential resources tailored to your building.

Memory Verses: Links to campus specific memory verses
Canvas link to CHCA’s learning management system
Summer and Back to School: Links to a page showing:
- Supply lists
- Summer assignments
- First day/week schedules
- Upcoming and back to school related important dates.
Service Immersion trips: Upper School
Intersession: Upper School
Counseling: links to the US Counseling homepage
Student Clubs
New to Band/Orchestra: Informtaion for students just beginning band/orchestra
Chapel Schedule

Other Resources

you’ll also find important campus-specific information such as

Uniform Policy
After School Care:
- Eagles Landing (PreK-Gr 3)
- Eagles Zone (Gr 4-6)
- Armleder Achievers (Armleder PreK-Gr6)
MSL | Grade 9-12 FAQ: A convenient list of MSL frequently asked questions including an explanation of the MSL bell schedule
Technology at CHCA: An explanation of CHCA’s technology philosophy and a link to CHCA’s technology policy
Work Permit Application and Procedures: An explanation of work permit procedures including a link to a work permit application.

Calendars

At the bottom of your portal homepage, you’ll find several helpful calendar options. See Using Veracross Calendars for detailed information about each available calendar.

Upcoming Events: Lists upcoming all school events.
2026-2027 School Calendar: a downloadable .pdf including:
- first and last days of school
- holidays
- in-service days
- early dismissals
- and more.
Household Calendar: The most important one for the upcoming school year is the Household Calendar. This shows events specific to your student(s) and can be viewed in a convenient 7-day preview right on the homepage. For a more detailed look, simply click the View Household Calendar button.
7 day overview: shows events related to your students for the upcoming week.
Convenient links to:
- Household calendar
- All School calendar
- Athletics calendar
- Subscribing to calendars

Navigating the Campus Hub

Each Campus Page is thoughtfully curated by your building administrators to ensure you have all the essential information for the upcoming school year. While content varies by building, the structure and purpose remain consistent across all campuses.

Follow Campus

In this area you will find campus specific infomation:

Link to the campus’ SmugMug image gallery
A quick view of the most recent Campus Connection articles

Campus Hub

Here you will find access to:

Link to Reporting Student Access
A list of upcoming campus specific events
Links to upcoming field trips/socials

Calendars

At the bottom of your portal homepage, you’ll find several helpful calendar options. See Using Veracross Calendars for detailed information about each available calendar.

Upcoming Events: Lists upcoming all school events.
2026-2027 School Calendar: a downloadable .pdf including:
- first and last days of school
- holidays
- in-service days
- early dismissals
- and more.
Household Calendar: The most important one for the upcoming school year is the Household Calendar. This shows events specific to your student(s) and can be viewed in a convenient 7-day preview right on the homepage. For a more detailed look, simply click the View Household Calendar button.
7 day overview: shows events related to your students for the upcoming week.
Convenient links to:
- Household calendar
- All School calendar
- Athletics calendar
- Subscribing to calendars

Calendars

Update Household Profile

School Policies

Directory Preferences

Updating Household Profile

Select “Household (Veracross)” from the “Quick Links” drop down, and then select “Household (Veracross)” under the “Update your info” tab.

From the “Update Household Profile” tab, you can review/update personal and family information by clicking on each section header and making needed changes.

At the bottom of your portal homepage, you’ll find several helpful calendar options. See Using Veracross Calendars for detailed information about each available calendar.

Upcoming Events: Lists upcoming all school events.
2026-2027 School Calendar: a downloadable .pdf including:
- first and last days of school
- holidays
- in-service days
- early dismissals
- and more.
Household Calendar: The most important one for the upcoming school year is the Household Calendar. This shows events specific to your student(s) and can be viewed in a convenient 7-day preview right on the homepage. For a more detailed look, simply click the View Household Calendar button.
7 day overview: shows events related to your students for the upcoming week.
Convenient links to:
- Household calendar
- All School calendar
- Athletics calendar
- Subscribing to calendars